Management and Team Leaders meeting on the 20th of April 2022

AI.Marketing management representative and team Leaders had a meeting on Tuesday, the 20th of April 2022.

The major points of the meeting were as follows:

1. We have not completed the full verification that the aggregators forced us to go through. At the same time, we have a new wave of accounts being blocked as the aggregators decided that part of our accounts was allegedly Russian. We are taking steps to challenge these blockings providing documents of Ukrainian members of our team.

2. Users were not happy today as we changed the rules for using cashback to buy advertising. They were stating that advertising pools have worked fine before, and it was not necessary to change the procedure. The new protocol should has speeded up the process significantly. We are now only 7-days behind the 48-hour protocol launching campaigns for 11th of April now.

3. There are about 300 accounts that are not able to buy advertising using cashback. We know about the problem and working on the solution. In these 300 account you also don't see some of the money are in the Stats. The issue is identified and will be fixed along with the main issue.

4. We have asked several times not to top up accounts for the amounts over 10 000 USD. We will be able to launch advertising on those accounts manually only after we get back to 48-hour schedule.

5. There is still an issue that some of the sales are appear as "double sales". We are working to fix the issue.

6. INB has notified us that they are a little behind crediting the Affiliate income. They are working on the 10th of April now. They are doing their best to speed things up.

7. It seems that we have refunded all the unprocessed withdrawals to the accounts. We have been asking not to write us that your funds have not been returned. The time has come. Please write us ONLY to [email protected] in case your unprocessed withdrawal was not refunded to your account.

8. After the last briefing we had 12 people harassing Support after my words that "my IT team is working from basements because of the Russian shelling". At the last briefing I already clarified that I will not tolerate any such behavior. All 12 accounts were blocked, and those funds were transferred for the needs of the state defense.

The company representative gave detailed answers to the other questions that were voiced by Leaders of the teams during the briefing. We recommend that you contact your Team Leaders to learn more about the topics covered at the briefing.

The next meeting will take place on Tuesday, the 3rd of May 2022.

Purchasing advertising using Cashback

Many people add small amounts from cashback to the Advertising budget every day. It requires constant accounting for the small amounts and complicates the overall Advertising launch process. 

You will now be able to purchase advertising using Cashback only after previous Advertising purchased using Cashabck was launched into a campaign. 

The new rule does not affect the regular advertising purchases that will be added to the next Advertising Campaign budget as soon as the payment is cleared.

Technical works

The ai.marketing website is undergoing technical work. The website might operate slowly or be temporarily unavailable for some users.

We apologize for the possible inconvenience. Thank you for your understanding.

Sincerely, 
Team @ AI.MARKETING

Unprocessed withdrawal orders refund

On the 13th of March 2022, unprocessed ETH withdrawal requests were refunded to accounts in accordance with the announced plan.

We are still running calculation scripts on the website. We must divide the task of refunding unpaid funds into stages (by currency) so as not to disrupt the operation of the website due to the large volume of withdrawal requests to be processed. Unprocessed applications nominated in other currencies will be returned to accounts soon to be able to open withdrawals.

Please do not write to Support about your payouts yet as we are currently identifying missed unprocessed payouts for refunds to accounts. You will need to write to Support only after we announce that all returns have been made and you will not find your funds in your account after the announcement.

Management and Team Leaders meeting on the 2nd of March 2022

AI.Marketing management representative and team Leaders had a meeting on Tuesday, the 2nd of March 2022.

The major points of the meeting **were as follows:

1. We** have more issues to overcome due to Russian invasion of Ukraine and the reaction of the world to that.

2. Our servers are distributed around the world - main, auxiliary, backup survers. Some hosting providers identified some parts of our infrastructure as Russian (data during registration, payment from Russian accounts, ip addresses, etc.) and demanded that we transfer our data to other servers within 6-7 days. We are doing this in a hurry. There may be short-term interruptions in access to the site during the switch to new servers.

3. Telegram channel ai.marketing is not responding for the last 3 days. The fact is that part of our team from Ukraine does not have the opportunity to work properly due to poor Internet connection and other reasons you may imagine. We hope to restore the work of support in the Telegram channel within a few days.

4. We have not completed the full verification that the aggregators forced us to go through. At the same time, we have a new wave of accounts being blocked as the aggregators decided that part of our accounts was allegedly Russian. We are taking steps to challenge these blockings providing documents of Ukrainian members of our team.

5. Last week we have canceled part of the withdrawals by the package (Kiwi, Ethereum and Yandex). The process went wrong, and we were forced to roll back the changes. We will cancel unprocessed payments again but this time one by one.

6. Due to sanctions Google Authenticator may not work in Russia. Please use VPN services to use the service.

7. INB canceled unprocessed withdrawals last week. They are currently completing preparations for the restoration of work.

8. We have been giving an estimate that we will fully resume work by 20th of March. Today we can see that with the new issues the estimate is proven to be wrong again.

The company representative gave detailed answers to the other questions that were voiced by Leaders of the teams during the briefing. We recommend that you contact your Team Leaders to learn more about the topics covered at the briefing.

The next meeting will take place on Wednesday, the 16th of March 2022.

Technical works

The ai.marketing website is undergoing technical work. The website might operate slowly or be temporarily unavailable for some users.

We apologize for the possible inconvenience. Thank you for your understanding.

Sincerely, 
Team @ AI.MARKETING

Management and Team Leaders meeting on the 15th of February 2022

AI.Marketing management representative and team Leaders had a meeting on Tuesday, the 15th of February 2022.

The major points of the meeting were as follows:

1. Eugene apologized for not being able to attend meetings last 2 weeks. It happened that some members of the IT team and Management got sick with the Corona after a team meeting on the 31st of January. Most of the team members have recovered and we hope that some other employees including Eugene will be able to fully function by the end this week.

2. Wexford is in the process of refunding unprocessed withdrawal requests. Tether TRC20, BTC and Card withdrawals were returned to the accounts. The company has slowed down recently since key members of the team were sick. The company is planning to get back in track as team members are recovering now.

3. The company is going forward getting back to the 48-hour term launching new Ads campaigns. On the last briefing we were 22 days behind the schedule, and the marketing team is only 5 days behind the schedule as of the date of the meeting.

4. Not all unprocessed Tether TRC20, BTC and Card payouts were refunded due to the previously announced flaws in the raw payout refund script. We ask you not to write to Support about your payouts yet as we are currently identifying missed unprocessed payouts. You will need to write to Support only after we announce that all returns have been made and you will not find your funds in your account after the announcement.

5. INB has notified Wexford that they have almost prepared the mechanism and planning to refund unprocessed withdrawals about the next Tuesday or so. They are planning to refund all (ERC20, BTC and ETH) at the same time.

6. We are still experiencing some issues with the Aggregators. While we were submitting information requested on the accounts, we have a new issue now. Some of our users have been contacting multiple Aggregators stating that we are not paying out the earned cashback.

The users were demanding information on:
- the terms aggregators are working with Wexford
- the account balances we have with aggregators
- the nature of verification requests Wexford is receiving.

Allegations that Wexford is not paying out the cashback are very hard ones. The threats that the Aggregators “will be held accountable for helping Wexford” made Aggregators very uncomfortable. Now we are facing 2 new issues with the aggregators:
1) One Aggregator demands a proof that we were paying out the cashback. They are requesting proof of fund transfers etc.
2) Another aggregator has suspended all the cashback approvals we had.

We must pass new approvals with all the retailers directly now providing sources of traffic not only to the Aggregator but to almost 20 000 retailers one by one. You can see that many cashback programs are not active in the cashback catalogue due to this verification being suspended. If it keeps going this way will not have other choice but to set up our own cashback aggregator.

1. We have been giving an estimate that we will fully resume work by 25th of February. Today we can see that with the new issues with the cashback Aggregators the estimate is proven to be wrong again. It will realistically take at least until the 20th of March 2022 to fully resume operations.

It is worth mentioning that one Leader was kicked out the Leaders chat for «behavior issues» as he started arguing with Eugene.

The company representative gave detailed answers to the other questions that were voiced by Leaders of the teams during the briefing. We recommend that you contact your Team Leaders to learn more about the topics covered at the briefing.

The next meeting will take place on Tuesday, the 1st of March 2022.

Unprocessed withdrawal orders refund

Yesterday, January 31, 2022, Credit Card unprocessed withdrawal requests were refunded to accounts in accordance with the announced plan.

We are still running calculation scripts on the website. We must divide the task of refunding unpaid funds into stages (by currency) so as not to disrupt the operation of the website due to the large volume of withdrawal requests to be processed. Unprocessed applications nominated in other currencies will be returned to accounts soon to be able to open withdrawals.

Please do not write to Support about your payouts yet as we are currently identifying missed unprocessed payouts for refunds to accounts. You will need to write to Support only after we announce that all returns have been made and you will not find your funds in your account after the announcement.

Advertising campaign launch is resumed

New Advertising campaigns launch was resumed yesterday on the 29th of January. Cashed sales errors are fixed.

Reminder:
“Sales” are displayed with a delay now because we have changed some processes. Every time you were going to your “Sales” section we used to get information directly from the cashback aggregators sending them an API request. The major aggregator asked us to limit the quantity of our requests per day as the number of requests we are sending acted like DDos attack on their side. So, we get information only 1 time per day per account now and must save the information in CACHE for 24-hors.

Terms:
We are about 1 moth behind the schedule and will need about 2 weeks to catch up.

Unprocessed withdrawal orders refund

Yesterday, January 26, 2022, BTC unprocessed withdrawal requests were refunded to accounts in accordance with the announced plan.

We are still running calculation scripts on the website. We must divide the task of refunding unpaid funds into stages (by currency) so as not to disrupt the operation of the website due to the large volume of withdrawal requests to be processed. Unprocessed applications nominated in other currencies will be returned to accounts soon to be able to open withdrawals.

Please do not write to Support about your payouts yet as we are currently identifying missed unprocessed payouts for refunds to accounts. You will need to write to Support only after we announce that all returns have been made and you will not find your funds in your account after the announcement.