The temporary intra-Asia routing has been provided.

DIRECT MESSAGE FROM RETN.NET [HKG] Failure Notification Description: Our regional capacity is significantly reduced due to submarine fiber cuts in the Asia region. During peak hours, multiple destinations may experience overutilization, resulting in packet…

CTGnet partial unreachable issue on TYO Pro which happened 6 hrs ago has been resolved.

DIRECT MESSAGE FROM RETN.NET [HKG]
Failure Notification
Description:
Our regional capacity is significantly reduced due to submarine fiber cuts in the Asia region.
During peak hours, multiple destinations may experience overutilization, resulting in packet loss and increased RTT.

Currently, we have registered the following emergency cases:
- Subsea fiber cut on Hong Kong - Taipei section. Started: 15.02 | ETR: 30.04
- Subsea fiber cut on Milan - Singapore section. Started: 24.02 | ETR: 19.04
- Subsea fiber cut on Hong Kong - Singapore section. Started: 10.03 | ETR: 13.05.
- Subsea fiber cut on Hong Kong - Taipei section. Started: 13.03 | approximate ETR: April END.
– Subsea fiber cut on Hong Kong - Singapore section. Started: 08.03 | ETR: 18.05.
- Subsea fiber cut on Hong Kong - Seoul section. Started: 03.04 | ETR: Unknown.

- Emergency situation on the Marseille - Singapore section. Start: 19.04 | Expected recovery: Unknown
- Emergency situation on the Sofia - Singapore section. Start: 19.04 | Expected recovery: Unknown

HKG Maintenance Start time: UTC+8 2024/04/19 02:00 Scope of Impact: All HKG hosts Purpose: Upgrade NICs to CX5 Dual Port 100G, resolve high load issues on specific nodes, and upgrade server firmware. Estimated Completion Time: Approx. 30 minutes per host

HKG Maintenance

Start time: UTC+8 2024/04/19 02:00
Scope of Impact: All HKG hosts
Purpose: Upgrade NICs to CX5 Dual Port 100G, resolve high load issues on specific nodes, and upgrade server firmware.
Estimated Completion Time: Approx. 30 minutes per host

Kindly be noted, submarine cable NCP S3 is still under repair, ETR is unavailable, the circuit resumed by rerouted, thus the latency will higher than the original path.

From CTG NOC: Dear Valued Customer, According to the trace from TYO.Pro to Mainland China,the latency issue caused by the circuit switched to back path,the switching reason due to sea cable cut on NCP S3,no ETR for repairing. Apologies for any inconvenience.