Dear Nova Fam, some users accidentally clicked on "Switch to Corporate," resulting in the inability to perform personal KYC.

📍 What is “Switch to Corporate” ?

Switch to Corporate" is designed primarily for business accounts that want to manage their official community through a single account on Nova.

The Corporate KYC process and verification requirements are different from Personal KYC. Only users who have not yet completed Personal KYC verification are eligible to make the switch.

If you are confirming to join Nova as a business, here is the information we need:
✅ Business Name
✅ Company Address
✅ Company Contact Number
✅ Official Company Website

💬 Accidentally clicked "Switch to Corporate" ?

Please provide your login email and username via email at [email protected] first.
For a faster account conversion to a personal one, please set aside dedicated time. This is essential because both the administrator and user must be online for an efficient process.