Dear customers,
Today there will be some maintenance on the VOD system, some titles may not be viewable for a few hours in the afternoon

Hi, we are experiencing some network issues and many channels will be offline., We expect this to last no more than 30 mminutes

Everything is running again, but on a backup system so there may be longer delays in starting streams

Dear customers, we are experiencing a major network outage at this time, we are workig to bring back ASAP

Dear customers,

We are undergoing an electrical failure in our area. We have enough battery backup for about 2 hours, but if it takes longer than that, we will lose the international channels.

Dear customers,

We would like to apologize for the last few weeks' worth of problems. There are a few points to cover:

1) Sadly, we will no longer be able to accept TrueMoney as a payment option. If you have some remaining TrueMoney cards that you would like to use in our system, please send us the codes either by Telegram (@hdprime) or email ([email protected])
2) We have added a new QR payment option, for use with Thai banking apps. It's very easy and convenient nowadays, and the process is fully automatic.
3) We think to have resolved most of the issues with TV streams freezing regularly

To make up for this, we have added 7 days of all packages to all active customers.

We currently have a large backlog of emails and messages that we will clear ASAP, apologies if it takes a while to get back to you.

Dear customers,

Due to technical issues with the payment provider, we will not be able to accept TrueMoney payments for the foreseeable future

Dear customers,
Due to a power failure in our area, we are running in limited capacity and some channels are unavailable.
Our battery backups should hold about an hour more, if the electricity does not come back, channels and movies/series will be unavailable

Dear customers, we are having some server problems at this time, specifically with the VOD and catch-up system, this may be unavailable for an hour or so

Dear customers,

We have released a new version of the app which should work better if you were not able to access the app over the last few days. You can download it from this link:
https://bit.ly/hdp-2024

Depending on the current version of the app you are running, it may update the app or install a separate one, which will be named "HDP2024"